Today, I finally got around to watching Seth Godin’s 2006 talk at the TED Gel Conference. It’s a really great presentation highlighting seven reasons why things are “broken.” Check it out: Seth Godin at Gel 2006 from Gel Conference on Vimeo. The website mentioned in the talk has been changed to the Good Experience Blog. […]
So it’s last Thursday. I just finished a fun Link Crew freshmen orientation at Oxnard High School, and I have a little bit of time before my flight back to Phoenix. After a crazy week of travel that has already included a trip within a trip, I decide to spoil myself and head for a […]
I was upgraded to First Class on my flight home this past Saturday. It’s happening to me a bit more than normal due to a change in United Airlines policy which now automatically upgrades based on frequent flyer status if there are seats available. I’ll admit I enjoy the upgrades, but I’ll be honest and […]
After doing an early morning assembly for a senior class in Santa Ana yesterday, I had the rest of the day to myself. The weather was nice (I enjoy a cool wind when I can get it–especially when the temperature begins to rise in Arizona) and I figured I’d take a walk for lunch and […]
On Saturday I watched the popular new film, KICK-ASS. I’ll admit I enjoyed the dark humor and even the over-the-top violent nature (hey, sometimes you just want to be entertained). Still, as I watched it, I found myself thinking about the two different types of heroes. The title character sets up a myspace page and […]
While eating lunch today, I read Emile Hirsch’s Kilimanjaro, By a Hair blog article. It was an interesting read, a bit graphic on the ingrown hair battle he faced, but a nice testament to the adversity Kilimanjaro presents and the reason he climbed. One part really jumped out to me. Hirsch writes: “There’s about 200 […]
I spent this past weekend in San Diego with my Mastermind Group (peers in a variety of industries who share ideas for innovation and service). At one meal we discussed some cool customer service moments that we recently experienced. I told one story and realized I hadn’t blogged about it. On February 18th, I flew […]
I know. The title probably caught your eye. Smoking near a fuel truck? Really? What happened next? Do tell. So right now I’m sitting in the office center of the United Red Carpet Club, waiting for my flight back home to Phoenix. I was just here yesterday. It was one of those quick 24 hour […]
So I shoveled snow for the first time in my life today. I know some of you who grew up in the midwest and northeast are perhaps a bit angry at me, but it’s the truth. I grew up in California and now live in Arizona. While I’ve been to the snow, I’ve never had […]
I fly regularly. There has never been any doubt about that. This week has been the first week in quite some time where I haven’t sat down on an airplane. The time at home has been nice. I ended up counting it up and realized I went on 69 flights this year. Lucky for me, […]