VIEW PATRICK'S POSTS.

“This Too Shall Pass”

If you haven’t yet, you need to watch the new OK GO video for “This Too Shall Pass.” While there have been some comments on whether or not it is a true Rube Goldberg machine, there is no doubt that the video is incredibly interesting. When I finally got around to watching the video on […]
Read More

Dulce de Leche

I happened to be home for two full days, so I swung by local grocery store to purchase some fresh food so I could cook dinner (salmon & quinoa pilaf for those foodies out there). On my way in, I was greeted by a Brownie and a Girl Scout, each asking that lovely spring question: […]
Read More

“The captain wanted to give you this.”

Over the weekend I was having a conversation with a good friend of mine about great customer service. She told me about her amazing fish guy at her local market who seeks out great opportunities to find new fishes and always greets her with a smile. I ended up talking about a random experience on […]
Read More

Reknit

We all have that one friend. You know, the one who finds those really good links and websites and sends them our way. My buddy, Andrew, is definitely that guy for me. He always posts a nice collection of funny, thought-provoking, insightful, timely, and/or creative websites. Yesterday Andrew posted Reknit. From what I could see, […]
Read More

Airline Appreciation

I spent this past weekend in San Diego with my Mastermind Group (peers in a variety of industries who share ideas for innovation and service). At one meal we discussed some cool customer service moments that we recently experienced. I told one story and realized I hadn’t blogged about it. On February 18th, I flew […]
Read More

“Waiting for Life”

When I was in high school, I had the privilege of seeing a live production of the musical Once on this Island. I was captivated by the show, an island re-telling of the classic Little Mermaid story. Years later, I still find myself lost in the soundtrack at times, touched not only by the rhythms […]
Read More

“Hello…”

I had just finished going through security at Sky Harbor International Airport, preparing for my trip to fly to Georgia. Normally, I travel with slip on shoes (I agree with the security scene in Up in the Air), but I knew I’d be a rural site, and dress shoes seemed a bit much, so I […]
Read More

Standing at the Doorway

I had a nice workout today. After having my trainer kick my butt with some challenging lifts, I spent an hour doing cardio, listening to most recent episode of This American Life. I really enjoy listening to a podcast while on an elliptical. I don’t have to lower my intensity level so I can hold […]
Read More

Smoking Near a Fuel Truck

I know. The title probably caught your eye. Smoking near a fuel truck? Really? What happened next? Do tell. So right now I’m sitting in the office center of the United Red Carpet Club, waiting for my flight back home to Phoenix. I was just here yesterday. It was one of those quick 24 hour […]
Read More